Tenants

What to do if you've locked yourself out

In the instance that you have mislaid your keys or locked yourself out you can contact one of our team, who will endeavour to find a way to get you back into your home as quick as possible. Depending on the circumstances, locks may need to be changed and you may be charged.

If you require a member of Home Sweet Home to visit the property outwith normal working hours, a one-off charge of £50.00 will be applicable. If you require this service please contact the Home Sweet Home emergency number and we’ll advise the best course of action – 07496 000 111.