We understand finding a comfortable home can be a long winded and often daunting task. We’re here to make the process as easy as possible for you. From the moment you get in touch with our team, they’ll be there to guide you through the stages in an efficient and friendly manner.

We’ve gone to great lengths to formalise the moving in and out process and will assist you through each step. This will mean you’ll know exactly what’s expected from you and when you’ll need to seek further assistance from Home Sweet Home.

We appreciate how important communication is, especially if you need to speak to someone about a problem. We promise to acknowledge all correspondence within 24 hours. Emergencies will be dealt with immediately.

If you would like to apply for one of our properties, you will be expected to provide the following:

  • Deposit plus the first month’s rent in advance
  • Three month’s bank statements
  • Two references (preferably from previous landlords or work)
Home Sweet Home are a cut above the rest, we have been a tenant of one of their properties now for over half a year and they have been an absolute pleasure to communicate with.

If you want to avoid the countless dramas you hear of other letting agencies in Edinburgh I would highly recommend going with the team at Home Sweet Home.
5.0
2019-03-20T10:37:37+00:00
Home Sweet Home are a cut above the rest, we have been a tenant of one of their properties now for over half a year and they have been an absolute pleasure to communicate with. If you want to avoid the countless dramas you hear of other letting agencies in Edinburgh I would highly recommend View Full →

Cal Hallows – Tenant

We are using Home Sweet Home Letting and their attention to detail is great. Overall, five and a half out of five for service. Perhaps the most useful things are the personal touch and that they seem to take care of everything. Suitable, vetted tenants were found within two weeks.
5.0
2016-10-12T11:13:16+01:00
We are using Home Sweet Home Letting and their attention to detail is great. Overall, five and a half out of five for service. Perhaps the most useful things are the personal touch and that they seem to take care of everything. Suitable, vetted tenants were found within two weeks.

Jenny

At Home Sweet Home Letting, we focus on exceptional customer service for both tenants and landlords. We know how important it is to have a good relationship with our customers.
2015-07-31T14:24:33+01:00
At Home Sweet Home Letting, we focus on exceptional customer service for both tenants and landlords. We know how important it is to have a good relationship with our customers.

Dan Thornton, Managing Director of Home Sweet Home Letting

As a first-time landlord, I was incredibly happy with how thoroughly and quickly HSH dealt with all my queries and got me set up to begin letting. I have no hesitation in recommending them, and indeed, have already done so.
5.0
2016-10-12T11:05:26+01:00
As a first-time landlord, I was incredibly happy with how thoroughly and quickly HSH dealt with all my queries and got me set up to begin letting. I have no hesitation in recommending them, and indeed, have already done so.

Jennie G

"One of the most satisfying things about HSH Letting is the personal touch they bring to letting management. We feel valued and, equally as important to us, we feel that HSH Letting values and cares for the well being of our tenants. They are responsive and responsible, treating our property as if it was their own. We are very happy with their service.”
5.0
2017-12-08T13:42:58+00:00
“One of the most satisfying things about HSH Letting is the personal touch they bring to letting management. We feel valued and, equally as important to us, we feel that HSH Letting values and cares for the well being of our tenants. They are responsive and responsible, treating our property as if it was their View Full →

L. Pierce and J. Jarvie, Leith

Home Sweet Home have provided a fantastic service in managing my property. They have stayed in contact on a regular basis and dealt with any issues in a professional and hassle free way. I feel confident that my flat is in the best hands with Jack and Dan, and all the HSH team. Highly recommend!
5.0
2019-03-20T10:40:58+00:00
Home Sweet Home have provided a fantastic service in managing my property. They have stayed in contact on a regular basis and dealt with any issues in a professional and hassle free way. I feel confident that my flat is in the best hands with Jack and Dan, and all the HSH team. Highly recommend!

Jennifer Glass

Friendly, efficient, exceptional customer service and a pleasure to deal with. A real credit to the lettings industry! No hesitation in recommending HSH.
5.0
2019-03-20T10:42:03+00:00
Friendly, efficient, exceptional customer service and a pleasure to deal with. A real credit to the lettings industry! No hesitation in recommending HSH.

Suzi Ratcliffe

I've been letting out my property through Home Sweet Home for over a year now. I've found them to be very professional and they have dealt with issues/repairs that have arisen promptly, keeping me well informed.
5.0
2019-03-20T10:42:36+00:00
I’ve been letting out my property through Home Sweet Home for over a year now. I’ve found them to be very professional and they have dealt with issues/repairs that have arisen promptly, keeping me well informed.

Laura Wood

Home Sweet Home has been managing my property for 2 years now and they have been extremely enjoyable to work. Their communication has been swift and direct when necessary and have been helpful with any requests I have made. They are very attentive to the needs and requests of the tenants whilst also managing the number of requests that I have to deal with. This is the first flat I have rented out and Home Sweet Home have made the process a lot easier both in terms of their professionalism and the friendly, polite nature of their personal communication.

I recommend Home Sweet Home highly to anyone looking to rent a property in Edinburgh.
5.0
2020-05-20T21:22:52+01:00
Home Sweet Home has been managing my property for 2 years now and they have been extremely enjoyable to work. Their communication has been swift and direct when necessary and have been helpful with any requests I have made. They are very attentive to the needs and requests of the tenants whilst also managing the View Full →

Nick – Landlord

We have rented from Home Sweet Home in Edinburgh since June 2019 and I have to say they are brilliant. From the very first moment that we got in touch with them, throughout the months and now, dealing with the unusual times we are living in, they have been extremely supportive, patient and above all friendly.

The team take care of their tenants, and always respond promptly to emails and are always there to help when needed. I am glad that we found this agency as others do not seem to have the personal approach with tenants and you can really feel the difference here and trust Home Sweet Home to actually care that you are happy and comfortable in your rented accommodation.

I fully recommend this agency and we hope to stay with them for the foreseeable future! Thanks! Lisa
5.0
2020-05-20T21:24:24+01:00
We have rented from Home Sweet Home in Edinburgh since June 2019 and I have to say they are brilliant. From the very first moment that we got in touch with them, throughout the months and now, dealing with the unusual times we are living in, they have been extremely supportive, patient and above all View Full →

Lisa – Tenant

I have had such a positive experience using Home Sweet Home Letting Agency. It is clear to see how much they value their customers, they demonstrate this through creating good rapport with us. They are very attentive and responsive with any queries. I would recommend using this independent letting agency as opposed to other larger ones because Home Sweet Home actually care about the tenants. We've never had any problems with them, they are very professional and reasonable.
5.0
2020-05-20T21:25:21+01:00
I have had such a positive experience using Home Sweet Home Letting Agency. It is clear to see how much they value their customers, they demonstrate this through creating good rapport with us. They are very attentive and responsive with any queries. I would recommend using this independent letting agency as opposed to other larger View Full →

Maya – Tenant

We have rented off Home Sweet Home for over 2 years now and our experience with them has been really good. Any issues we have had have always been dealt with promptly and professionally. Any inspections have always been done without any hassle and all the safety checks have always been kept up to date. I would highly recommend Dan and all his team to anyone looking to rent in Edinburgh.
5.0
2020-05-20T21:26:07+01:00
We have rented off Home Sweet Home for over 2 years now and our experience with them has been really good. Any issues we have had have always been dealt with promptly and professionally. Any inspections have always been done without any hassle and all the safety checks have always been kept up to date. View Full →

Michael – Tenant

4.0
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Additional Costs

We like to be up front about the cost of renting a flat through Home Sweet Home, although we can’t give you a definitive list of extra costs, the following list will give you a good idea what you’ll need to add to your budget:

  • Any professional cleaning
  • Any maintenance or repairs that fall outside that of the landlord’s responsibility
  • The cost of replacing missing items from the property
  • Any call out charges that the agency deem to be chargeable to the tenant. Examples of this can include unnecessary visits from trades companies, or avoidable instances such as loss of keys or non-emergencies outside of office hours.
  • Change of locks in the event of lost keys
  • All utilities bills, TV licence and council tax
  • Contents insurance