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Tenants

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We understand that finding a comfortable home can be a lengthy and challenging journey. That’s why we strive to make the process as simple and stress-free as possible. From the moment you apply for one of rentals, we’ll gladly guide you through every step.

We’ve worked hard to make moving in and out of rented homes as simple as possible. You’ll always know what’s expected, and if you ever need a hand, we’re here for you. By staying in touch with both tenants and landlords, we make sure everyone’s on the same page.

How to Apply for a Home Sweet Home Property

If you’re interested in one of our properties, please fill in our online application form (one per tenant):

Property Application Form

Physical viewings are available to those selected after applications have been received. An online advert and virtual tour are available for most of our properties.

It’s free to apply for one of our properties. Once we select a tenant from all applications submitted, we ask for a £100 securing deposit, which is put towards the full deposit once all reference checks are complete.

Tenant Earnings Requirement:

  • Combined annual earnings should be no less than 30 times the monthly rent e.g. if monthly rent is £1000 pcm, minimum required earnings are £30,000 pa
  • If the minimum earning requirement is not met, tenants will need to provide a UK based guarantor. Please ask your guarantor to complete this Guarantor Application Form
Guarantor Application Form
Home Sweet Home are a cut above the rest, we have been a tenant of one of their properties now for over half a year and they have been an absolute pleasure to communicate with. ..
5.0
2019-03-20T10:37:37+00:00
Home Sweet Home are a cut above the rest, we have been a tenant of one of their properties now for over half a year and they have been an absolute pleasure to communicate with. ..

Cal – Tenant

We are using Home Sweet Home Letting and their attention to detail is great. Overall, five and a half out of five for service. Perhaps the most useful things are the personal touch and that they seem to take care of everything. Suitable, vetted tenants were found within two weeks.
5.0
2016-10-12T11:13:16+01:00
We are using Home Sweet Home Letting and their attention to detail is great. Overall, five and a half out of five for service. Perhaps the most useful things are the personal touch and that they seem to take care of everything. Suitable, vetted tenants were found within two weeks.

Jenny – Landlord

At Home Sweet Home Letting, we focus on exceptional customer service for both tenants and landlords. We know how important it is to have a good relationship with our customers.
2015-07-31T14:24:33+01:00
At Home Sweet Home Letting, we focus on exceptional customer service for both tenants and landlords. We know how important it is to have a good relationship with our customers.

Dan Thornton, Managing Director of Home Sweet Home Letting

As a first-time landlord, I was incredibly happy with how thoroughly and quickly HSH dealt with all my queries and got me set up to begin letting. I have no hesitation in recommending them, and indeed, have already done so.
5.0
2016-10-12T11:05:26+01:00
As a first-time landlord, I was incredibly happy with how thoroughly and quickly HSH dealt with all my queries and got me set up to begin letting. I have no hesitation in recommending them, and indeed, have already done so.

Jennie G – Landlord

"One of the most satisfying things about HSH Letting is the personal touch they bring to letting management. We feel valued and, equally as important to us, we feel that HSH Letting values and cares for the well being of our tenants. They are responsive and responsible, treating our property as if it was their own. We are very happy with their service.”
5.0
2017-12-08T13:42:58+00:00
“One of the most satisfying things about HSH Letting is the personal touch they bring to letting management. We feel valued and, equally as important to us, we feel that HSH Letting values and cares for the well being of our tenants. They are responsive and responsible, treating our property as if it was their View Full →

L. Pierce and J. Jarvie, Leith

Home Sweet Home have provided a fantastic service in managing my property. They have stayed in contact on a regular basis and dealt with any issues in a professional and hassle free way. I feel confident that my flat is in the best hands with Jack and Dan, and all the HSH team. Highly recommend!
5.0
2019-03-20T10:40:58+00:00
Home Sweet Home have provided a fantastic service in managing my property. They have stayed in contact on a regular basis and dealt with any issues in a professional and hassle free way. I feel confident that my flat is in the best hands with Jack and Dan, and all the HSH team. Highly recommend!

Jennifer – Landlord

Friendly, efficient, exceptional customer service and a pleasure to deal with. A real credit to the lettings industry! No hesitation in recommending HSH.
5.0
2019-03-20T10:42:03+00:00
Friendly, efficient, exceptional customer service and a pleasure to deal with. A real credit to the lettings industry! No hesitation in recommending HSH.

Suzi Ratcliffe

I've been letting out my property through Home Sweet Home for over a year now. I've found them to be very professional and they have dealt with issues/repairs that have arisen promptly, keeping me well informed.
5.0
2019-03-20T10:42:36+00:00
I’ve been letting out my property through Home Sweet Home for over a year now. I’ve found them to be very professional and they have dealt with issues/repairs that have arisen promptly, keeping me well informed.

Laura – Landlord

...communication has been swift and direct when necessary and have been helpful with any requests I have made. They are very attentive to the needs and requests of the tenants whilst also managing the number of requests that I have to deal with...I recommend Home Sweet Home highly to anyone looking to rent a property in Edinburgh.
5.0
2020-05-20T21:22:52+01:00
…communication has been swift and direct when necessary and have been helpful with any requests I have made. They are very attentive to the needs and requests of the tenants whilst also managing the number of requests that I have to deal with…I recommend Home Sweet Home highly to anyone looking to rent a property View Full →

Nick – Landlord

We have rented from Home Sweet Home in Edinburgh since June 2019 and I have to say they are brilliant. From the very first moment that we got in touch with them, throughout the months and now, dealing with the unusual times we are living in, they have been extremely supportive, patient and above all friendly...I fully recommend this agency and we hope to stay with them for the foreseeable future! Thanks! Lisa
5.0
2020-05-20T21:24:24+01:00
We have rented from Home Sweet Home in Edinburgh since June 2019 and I have to say they are brilliant. From the very first moment that we got in touch with them, throughout the months and now, dealing with the unusual times we are living in, they have been extremely supportive, patient and above all View Full →

Lisa – Tenant

I have had such a positive experience using Home Sweet Home Letting Agency. It is clear to see how much they value their customers, they demonstrate this through creating good rapport with us. They are very attentive and responsive with any queries. I would recommend using this independent letting agency as opposed to other larger ones because Home Sweet Home actually care about the tenants. We've never had any problems with them, they are very professional and reasonable.
5.0
2020-05-20T21:25:21+01:00
I have had such a positive experience using Home Sweet Home Letting Agency. It is clear to see how much they value their customers, they demonstrate this through creating good rapport with us. They are very attentive and responsive with any queries. I would recommend using this independent letting agency as opposed to other larger View Full →

Maya – Tenant

We have rented off Home Sweet Home for over 2 years now and our experience with them has been really good. Any issues we have had have always been dealt with promptly and professionally. Any inspections have always been done without any hassle and all the safety checks have always been kept up to date. I would highly recommend Dan and all his team to anyone looking to rent in Edinburgh.
5.0
2020-05-20T21:26:07+01:00
We have rented off Home Sweet Home for over 2 years now and our experience with them has been really good. Any issues we have had have always been dealt with promptly and professionally. Any inspections have always been done without any hassle and all the safety checks have always been kept up to date. View Full →

Michael – Tenant

We have been renting through this letting agency for over a year now and they are excellent to deal with. Steph has been at our beck and call throughout and provided an above professional service to us. A must for all tenants and landlords alike. 5 stars for sure!

5.0
2021-12-10T12:15:04+00:00
We have been renting through this letting agency for over a year now and they are excellent to deal with. Steph has been at our beck and call throughout and provided an above professional service to us. A must for all tenants and landlords alike. 5 stars for sure!

Steven – Landlord

I have been using home sweet home for over a year and I recommend them very highly. They are clear and helpful every step of the way. A perfect partner for anyone looking to let out a property.
5.0
2021-12-10T12:17:46+00:00
I have been using home sweet home for over a year and I recommend them very highly. They are clear and helpful every step of the way. A perfect partner for anyone looking to let out a property.

Chris – Landlord

Letting a property from Home Sweet Home was the best experience we have had with a letting agency. They are prompt with their responses and happy to sort out any issues we had with the flat. All the staff we interacted with were polite, friendly and always super willing to help. Very professional, very fair, and an absolute pleasure to deal with.
5.0
2021-12-10T13:27:17+00:00
Letting a property from Home Sweet Home was the best experience we have had with a letting agency. They are prompt with their responses and happy to sort out any issues we had with the flat. All the staff we interacted with were polite, friendly and always super willing to help. Very professional, very fair, View Full →

Catherine – Tenant

I decided to use Home Sweet Home as it was nearby to a property I wanted to let. It was such a good decision. Dan and the team are friendly, hard working, easy to communicate with and provide an excellent personal service...
5.0
2021-12-13T14:57:08+00:00
I decided to use Home Sweet Home as it was nearby to a property I wanted to let. It was such a good decision. Dan and the team are friendly, hard working, easy to communicate with and provide an excellent personal service…

Helen – Landlord

I’ve been a tenant in a property managed by Home Sweet Home for a year now. Dan and team at HSH have been fantastic so far. From turning up to let me into the property when I moved in on a Saturday evening, to being on the end of the phone straightaway when the boiler broke and keeping me updated throughout...
5.0
2021-12-13T14:58:50+00:00
I’ve been a tenant in a property managed by Home Sweet Home for a year now. Dan and team at HSH have been fantastic so far. From turning up to let me into the property when I moved in on a Saturday evening, to being on the end of the phone straightaway when the boiler View Full →

Naomi – Tenant

We chose to work with Home Sweet Home to let out our flat and we remain extremely happy with that decision. We've found Home Sweet Home to prov ide an excellent, quality service for a very reasonable cost. Dan and the whole team at HSH are very professional, caring and quickly responsive. Excellent Letting and Management agency!
5.0
2021-12-13T14:59:51+00:00
We chose to work with Home Sweet Home to let out our flat and we remain extremely happy with that decision. We’ve found Home Sweet Home to prov ide an excellent, quality service for a very reasonable cost. Dan and the whole team at HSH are very professional, caring and quickly responsive. Excellent Letting and View Full →

Tim – Landlord

Home Sweet Home have been managing the rental of my flat in Polwarth for the last 20 months or so. This is my first time as a landlord and they have made the process very easy, taking me through everything I needed to have in place, pointing me in the right direction for the things I needed to do personally and sorting everything else out themselves...
5.0
2021-12-13T15:01:02+00:00
Home Sweet Home have been managing the rental of my flat in Polwarth for the last 20 months or so. This is my first time as a landlord and they have made the process very easy, taking me through everything I needed to have in place, pointing me in the right direction for the things View Full →

Izzie – Landlord

The service from Home Sweet Home Letting agency is outstanding from landlord point of view. Dan and team are a pleasure to work with and all details are taken care of effortlessly. I think they offer a high quality person centred service to landlord and to tenants
5.0
2021-12-13T15:02:05+00:00
The service from Home Sweet Home Letting agency is outstanding from landlord point of view. Dan and team are a pleasure to work with and all details are taken care of effortlessly. I think they offer a high quality person centred service to landlord and to tenants

Katherine – Landlord

We moved our rental property to Home Sweet Home as we wanted a small, personable, company that cared about both tenant and landlord. HSH has delivered. The Agency ensures all parties are treated fairly. This is a friendly firm that communicates clearly and quickly, and rapidly responds to questions and needs. We highly recommend HSH; a wonderful change from the larger corporates.
5.0
2021-12-13T15:05:31+00:00
We moved our rental property to Home Sweet Home as we wanted a small, personable, company that cared about both tenant and landlord. HSH has delivered. The Agency ensures all parties are treated fairly. This is a friendly firm that communicates clearly and quickly, and rapidly responds to questions and needs. We highly recommend HSH; View Full →

Jim – Landlord

Dan and the team are warm, friendly and extremely professional. During the lockdown they have been great at keeping in touch with information and help. Home Sweet Home is a great company that I would not hesitate to recommend to others.
5.0
2021-12-13T15:06:28+00:00
Dan and the team are warm, friendly and extremely professional. During the lockdown they have been great at keeping in touch with information and help. Home Sweet Home is a great company that I would not hesitate to recommend to others.

Billie – Tenant

Happy to say the best letting agency I've dealt with. If for no other reason than the fact that they treat their tenants like human beings - customer service is top notch. That really can not be said for other agencies. I have't had any contentious issues with them, but I have no reason to believe they wouldn't be handled professionally too...
2021-12-13T15:10:00+00:00
Happy to say the best letting agency I’ve dealt with. If for no other reason than the fact that they treat their tenants like human beings – customer service is top notch. That really can not be said for other agencies. I have’t had any contentious issues with them, but I have no reason to View Full →

Alan – Tenant

I have found Home Sweet Home to be the best letting agency I've ever dealt with, they made my moving in extremely straightforward and were very helpful and informative during the process, and since have always been very responsive and very friendly whenever I have contacted them. I have had no issues at all and everything has been fantastic with them so far and I'm very happy and satisfied with them as my letting agency 🙂
5.0
2021-12-13T15:26:13+00:00
I have found Home Sweet Home to be the best letting agency I’ve ever dealt with, they made my moving in extremely straightforward and were very helpful and informative during the process, and since have always been very responsive and very friendly whenever I have contacted them. I have had no issues at all and View Full →

Rhona – Tenant

Home Sweet Home are simply the best. They are friendly, fast and super-efficient. I don't have to worry about anything once Dan and his team are on the case. Their assistance has been invaluable to me. Highly recommended.
5.0
2021-12-13T15:27:19+00:00
Home Sweet Home are simply the best. They are friendly, fast and super-efficient. I don’t have to worry about anything once Dan and his team are on the case. Their assistance has been invaluable to me. Highly recommended.

Martin – Landlord

Home sweet Home are always happy to help, and easy to get a hold off. We have been using them since October last year and I wouldn’t have anything bad to say about them. Thoroughly good service, even down to sorting out window out for us.
5.0
2021-12-13T15:36:12+00:00
Home sweet Home are always happy to help, and easy to get a hold off. We have been using them since October last year and I wouldn’t have anything bad to say about them. Thoroughly good service, even down to sorting out window out for us.

Fraser -Tenant

The whole team at home sweet home were friendly, helpful and professional throughout the whole we rented from them. Very quick to respond and always had someone out to help within a couple of hours. Would recommend to anyone looking to an agent you can trust 🙂
5.0
2021-12-13T15:37:52+00:00
The whole team at home sweet home were friendly, helpful and professional throughout the whole we rented from them. Very quick to respond and always had someone out to help within a couple of hours. Would recommend to anyone looking to an agent you can trust 🙂

Julie-Tenant

Not a bad word to say about the agency! The staff have been very helpful and kind from viewing the flat to signing the lease. Even now, we are comfortable contacting them when we need any help with the flat. Big thanks to Dan, Steph and Magdalena and the rest of the team for all your help!
5.0
2021-12-13T15:40:09+00:00
Not a bad word to say about the agency! The staff have been very helpful and kind from viewing the flat to signing the lease. Even now, we are comfortable contacting them when we need any help with the flat. Big thanks to Dan, Steph and Magdalena and the rest of the team for all View Full →

Carol – Tenant

I have worked with a number of letting agents in the past and only had bad experiences. Since moving to HSH over a year ago, their service has been excellent...
5.0
2021-12-13T15:41:29+00:00
I have worked with a number of letting agents in the past and only had bad experiences. Since moving to HSH over a year ago, their service has been excellent…

Gregor – Landlord

We have been letting our 1 bed flat in Leith with Dan and his Team for over a year now and can't fault their service. From finding an excellent tenant to managing, collecting rents and sorting out any problems they have been great.
Would highly recommend.
5.0
2021-12-13T15:43:25+00:00
We have been letting our 1 bed flat in Leith with Dan and his Team for over a year now and can’t fault their service. From finding an excellent tenant to managing, collecting rents and sorting out any problems they have been great. Would highly recommend.

David – Landlord

As a landlord the team at home sweet home have provided me with a personal and efficient service for the last two years, They are always easily contactable, any issues with the property have been quickly resolved and they helped me find some excellent tenants. I couldn't imagine being with another agency.
5.0
2021-12-13T15:45:46+00:00
As a landlord the team at home sweet home have provided me with a personal and efficient service for the last two years, They are always easily contactable, any issues with the property have been quickly resolved and they helped me find some excellent tenants. I couldn’t imagine being with another agency.

John – Landlord

Dan and his team are very helpful. They offer a friendly, stress free, value for money service. They are quick to deal with any issues arising in my rental property and are always readily available to answer any queries I have.
5.0
2021-12-14T11:00:54+00:00
Dan and his team are very helpful. They offer a friendly, stress free, value for money service. They are quick to deal with any issues arising in my rental property and are always readily available to answer any queries I have.

Melinda – Landlord

Home sweet home are knowledgeable, professional and provide a first class service to both landlords and tenants,they offer an amazing service.I highly recommend them "Home sweet Home"!!!
5.0
2021-12-14T11:02:09+00:00
Home sweet home are knowledgeable, professional and provide a first class service to both landlords and tenants,they offer an amazing service.I highly recommend them “Home sweet Home”!!!

Hasan – Landlord

As a landlord, I am very pleased with the service provided by HSH; they have been friendly and efficient and have dealt effectively with tenants as well as with us. I would definitely recommend them if you have a property to let out.
5.0
2021-12-14T11:04:54+00:00
As a landlord, I am very pleased with the service provided by HSH; they have been friendly and efficient and have dealt effectively with tenants as well as with us. I would definitely recommend them if you have a property to let out.

Martin – Landlord

I couldn't recommend Dan and the team at Home Sweet Home more highly. They've been an absolute pleasure to deal with, and deal with both landlord and tenants fairly.
5.0
2021-12-14T11:05:56+00:00
I couldn’t recommend Dan and the team at Home Sweet Home more highly. They’ve been an absolute pleasure to deal with, and deal with both landlord and tenants fairly.

Jeremy – Landlord

Excellent. Always, friendly, helpful and attentive. Guided me every step of the way on becoming a new landlord. Feel greatly assured that both my flat and tenant are in safe hands. Would highly recommend.
5.0
2021-12-14T11:06:34+00:00
Excellent. Always, friendly, helpful and attentive. Guided me every step of the way on becoming a new landlord. Feel greatly assured that both my flat and tenant are in safe hands. Would highly recommend.

Caroline -Landlord

Absolutely beyond fantastic service from Dan and his team. Professional with a friendly,personal touch. An asset to the rental market that I could not recommend highly enough.
5.0
2021-12-14T11:16:09+00:00
Absolutely beyond fantastic service from Dan and his team. Professional with a friendly,personal touch. An asset to the rental market that I could not recommend highly enough.

Brendan – Tenant

A great agency with helpful, compassionate and organised staff. Quick to respond and always friendly.
5.0
2021-12-14T11:17:05+00:00
A great agency with helpful, compassionate and organised staff. Quick to respond and always friendly.

Lynsey – Landlord

Fantastic Service and professionalism - Dan and his team will go out of their way to help you - Highly recommended!
5.0
2021-12-14T11:18:10+00:00
Fantastic Service and professionalism – Dan and his team will go out of their way to help you – Highly recommended!

Adrian – Landlord

Always helpful, good communication and get repairs sorted quickly.
5.0
2021-12-14T11:19:29+00:00
Always helpful, good communication and get repairs sorted quickly.

Tracy – Landlord

4.0
40

Additional Costs

We like to be up front about the cost of renting a flat through Home Sweet Home, although we can’t give you a definitive list of extra costs, the following list will give you a good idea what you’ll need to add to your budget:

  • Professional cleaning
  • Maintenance or repairs that fall outside the landlord’s responsibility
  • The cost of replacing missing items from the property when your tenancy ends
  • All utilities bills, TV licence and council tax
  • Contents insurance
  • Any call out charges that the agency deem to be chargeable to the tenant. Examples of this can include unnecessary visits from trades companies, or avoidable instances such as loss of keys or non-emergencies outside of office hours.
  • Change of locks in the event of lost keys

Contact Details

Get in touch


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