About us

Based in Leith, Home Sweet Home is an independent letting agency run by Dan Thornton. A relatively new business, established from scratch in 2015, Home Sweet Home offers a refreshingly fair and transparent property management service for the benefit of both landlords and tenants.

Dan built his knowledge of the industry over the years by speaking closely with both landlords and tenants. Dan is also a qualified letting agent via the Letwell Programme. Home Sweet Home works by a continuous improvement philosophy and is a business with excellent customer service at the top of the priority list.

All staff have completed training conducted by Landlord Accreditation Scotland (LAS) – https://www.landlordaccreditationscotland.com/ and Home Sweet Home Letting is a member of Council of Letting Agents (CLA) and Scottish Association of Landlords (SAL).

Home Sweet Home are a cut above the rest, we have been a tenant of one of their properties now for over half a year and they have been an absolute pleasure to communicate with.

Dan and the team are very easily contactable and no problem is too big or small, they've provisioned lots of time for us to work out any issues we might be having and it never feels like a chore to contact them. I especially like how personal the experience with them has been, from signing the documentation in a lovely local cafe and the welcome essentials gift package which we promptly drank in celebration, they have been a class act from day one.

If you want to avoid the countless dramas you hear of other letting agencies in Edinburgh I would highly recommend going with the team at Home Sweet Home.
5.0
2019-03-20T10:37:37+00:00
Home Sweet Home are a cut above the rest, we have been a tenant of one of their properties now for over half a year and they have been an absolute pleasure to communicate with. Dan and the team are very easily contactable and no problem is too big or small, they’ve provisioned lots of View Full →

Cal Hallows – Tenant

We are using Home Sweet Home Letting and their attention to detail is great. Overall, five and a half out of five for service. Perhaps the most useful things are the personal touch and that they seem to take care of everything. Suitable, vetted tenants were found within two weeks.
5.0
2016-10-12T11:13:16+00:00
We are using Home Sweet Home Letting and their attention to detail is great. Overall, five and a half out of five for service. Perhaps the most useful things are the personal touch and that they seem to take care of everything. Suitable, vetted tenants were found within two weeks.

Jenny

At Home Sweet Home Letting, we focus on exceptional customer service for both tenants and landlords. We know how important it is to have a good relationship with our customers.
2015-07-31T14:24:33+00:00
At Home Sweet Home Letting, we focus on exceptional customer service for both tenants and landlords. We know how important it is to have a good relationship with our customers.

Dan Thornton, Managing Director of Home Sweet Home Letting

As a first-time landlord, I was incredibly happy with how thoroughly and quickly HSH dealt with all my queries and got me set up to begin letting. I have no hesitation in recommending them, and indeed, have already done so.
5.0
2016-10-12T11:05:26+00:00
As a first-time landlord, I was incredibly happy with how thoroughly and quickly HSH dealt with all my queries and got me set up to begin letting. I have no hesitation in recommending them, and indeed, have already done so.

Jennie G

"One of the most satisfying things about HSH Letting is the personal touch they bring to letting management. We feel valued and, equally as important to us, we feel that HSH Letting values and cares for the well being of our tenants. They are responsive and responsible, treating our property as if it was their own. We are very happy with their service.”
5.0
2017-12-08T13:42:58+00:00
“One of the most satisfying things about HSH Letting is the personal touch they bring to letting management. We feel valued and, equally as important to us, we feel that HSH Letting values and cares for the well being of our tenants. They are responsive and responsible, treating our property as if it was their View Full →

L. Pierce and J. Jarvie, Leith

Home Sweet Home have provided a fantastic service in managing my property. They have stayed in contact on a regular basis and dealt with any issues in a professional and hassle free way. I feel confident that my flat is in the best hands with Jack and Dan, and all the HSH team. Highly recommend!
5.0
2019-03-20T10:40:58+00:00
Home Sweet Home have provided a fantastic service in managing my property. They have stayed in contact on a regular basis and dealt with any issues in a professional and hassle free way. I feel confident that my flat is in the best hands with Jack and Dan, and all the HSH team. Highly recommend!

Jennifer Glass

Friendly, efficient, exceptional customer service and a pleasure to deal with. A real credit to the lettings industry! No hesitation in recommending HSH.
5.0
2019-03-20T10:42:03+00:00
Friendly, efficient, exceptional customer service and a pleasure to deal with. A real credit to the lettings industry! No hesitation in recommending HSH.

Suzi Ratcliffe

I've been letting out my property through Home Sweet Home for over a year now. I've found them to be very professional and they have dealt with issues/repairs that have arisen promptly, keeping me well informed.
5.0
2019-03-20T10:42:36+00:00
I’ve been letting out my property through Home Sweet Home for over a year now. I’ve found them to be very professional and they have dealt with issues/repairs that have arisen promptly, keeping me well informed.

Laura Wood

4.0
8