Based in Leith, Home Sweet Home is an independent letting agency run by Dan Thornton. A relatively new business, established from scratch in 2015, Home Sweet Home offers a refreshingly fair and transparent property management service for the benefit of both landlords and tenants.
Dan built his knowledge of the industry over the years by speaking closely with both landlords and tenants. Dan is also a qualified letting agent via the Letwell Programme. Home Sweet Home works by a continuous improvement philosophy and is a business with excellent customer service at the top of the priority list.
All staff have completed training conducted by Landlord Accreditation Scotland (LAS) – https://www.landlordaccreditationscotland.com/ and Home Sweet Home Letting is a member of Council of Letting Agents (CLA) and Scottish Association of Landlords (SAL).
Dan and the team are very easily contactable and no problem is too big or small, they've provisioned lots of time for us to work out any issues we might be having and it never feels like a chore to contact them. I especially like how personal the experience with them has been, from signing the documentation in a lovely local cafe and the welcome essentials gift package which we promptly drank in celebration, they have been a class act from day one.
If you want to avoid the countless dramas you hear of other letting agencies in Edinburgh I would highly recommend going with the team at Home Sweet Home.